The American Cancer Society Reach To Recovery® program connects people facing breast cancer - from diagnosis through survivorship - with trained volunteers who are breast cancer survivors.
Our volunteers provide one-on-one support to help those facing breast cancer cope with diagnosis, treatment, side effects, talking with friends and family, and more. Volunteers do not provide medical advice. Reach To Recovery is a free program.
How does the program work?
Participating in the program takes 3 simple steps - join, match, and chat.
Peers and volunteers join the program and create profiles on the Reach To Recovery web site.
Peers search volunteer profiles, filter matches, and send online chat requests to volunteers.
Peers and volunteers sign-in at a scheduled time and have an online chat.
Frequently Asked Questions
Who can join as a peer? Anyone facing breast cancer can join Reach To Recovery as a peer. Reach To Recovery supports people wherever they are in their cancer journey.
- Facing a possible diagnosis of breast cancer
- Recently diagnosed with breast cancer
- Considering or have had a lumpectomy or mastectomy
- Considering breast reconstruction
- Have arm swelling (lymphedema) from treatment
- Undergoing or have completed treatment
- Experiencing a recurrence of breast cancer
What information is required to join? Peers and volunteers provide their name, email address, and state of residence to create an account. In addition, peers complete a section called “Find a Reach To Recovery Volunteer” with the diagnosis and treatment information that is most important to them. Volunteers create a profile with their own diagnosis and treatment information.
How do peers find a volunteer? A peer’s preferences are compared to the volunteer profiles. For example, if a peer would like to chat with a volunteer who had a mastectomy, they can select that in their preferences. Peers can review the profiles of the volunteers who best match their preferences.
How do peers connect with volunteers? After reviewing volunteer profiles, peers can send an online chat request to one or more volunteers. Each online chat will include one peer and one volunteer. The volunteers can accept, decline, or propose a new time for the online chat. Volunteers typically respond within 24 hours, although it may occasionally take longer.
How do I install the free Reach To Recovery app? Scroll to the bottom of the Program Overview page. Depending on your mobile device, click on the App Store or Google Play icon to go directly to the app listing. Then click Get or Install to download the app.
Who can see my information? Program participants in other roles can see your profile information. For example:
- If you are a peer, volunteers will be able to see the information you provided in the “Find a Reach To Recovery Volunteer” and “Tell Us About Yourself” sections.
- If you are a volunteer, peers will be able to see the information you provided in the “Your Diagnosis and Treatment Experience” and “Tell Us About Yourself” sections.
What if I need more help? Call the American Cancer Society at 1-800-227-2345. We’re here 24 hours a day, 7 days a week. From free lodging and transportation to discussing your treatment options, we offer programs, services, and resources to help you on your journey.